استخدم التحية والخاتمة ومخطط الفقرات أدناه لهذه الرسالة بأسلوب رسمي، واكتبها مع مؤقت 20 دقيقة، ثم قارنها برسالة نموذجية بمستوى band 8.
You should spend about 20 minutes on this task.
You bought a laptop from an online shop, but it stopped working after two weeks.
Write a letter to the company's customer service manager. In your letter
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
كتب GoPrep هذا السؤال التدريبي بأسلوب الامتحان. وهو ليس سؤال IELTS رسميًا.
الرسالة التي تبدأ بـ Dear Sir or Madam تنتهي بـ Yours faithfully، يليها اسمك الكامل.
خطّط في الدقائق الأولى، ثم اكتب.
0 كلمة (الحد الأدنى 150)
تبقى إجابتك في هذه الصفحة فقط. انسخها قبل أن تغادر.
اكتب إجابتك أولًا، ثم قارن: كيف تجيب الإجابة النموذجية عن هذا السؤال تحديدًا، وما وظيفة كل فقرة، وأي العبارات يمكنك أن تستعيرها.
Dear Sir or Madam,
I am writing to complain about a laptop I bought from your website on 3 March, order number 48213. It worked perfectly at first, but two weeks later the screen began to flicker and then went completely black. Since then the computer has refused to start, even when connected to the charger.
I have already tried everything I could to solve the problem. I followed the troubleshooting guide on your website, updated the software and left the battery to charge overnight, but nothing changed. I also called your helpline twice and was told each time that someone would phone me back, but nobody has.
Because I need the laptop for my university studies, I would prefer a replacement or a full refund rather than a repair, which could take weeks. However, if a replacement is not available, I would accept a refund of the full price of 640 pounds.
Please confirm in writing how you intend to resolve this matter. I would be grateful for a reply within a week.
Yours faithfully,
Kamila Nurlanova
| العبارة | المعنى |
|---|---|
| I am writing to express my dissatisfaction with | say formally that you are unhappy about something |
| I would like to draw your attention to | make someone notice a problem |
| This is completely unacceptable. | state firmly that the situation is not good enough |
| I would be grateful if you could look into the matter. | politely ask someone to investigate |
| I look forward to hearing from you at your earliest convenience. | polite formal ending asking for a quick reply |
أجب عن أسئلة عشوائية من الأجزاء 1 و2 و3 مع مؤقت كما في الامتحان.
متوسط درجاتك في المهارات الأربع، مقرّبًا بالطريقة التي تعتمدها IELTS.
قارن درجة IELTS بدرجات TOEFL وDuolingo وPTE ومستويات CEFR.
اعرف درجة IELTS التي تطلبها الجامعة.