انتقل إلى الأداة

Poor service at a family celebration

استخدم التحية والخاتمة ومخطط الفقرات أدناه لهذه الرسالة بأسلوب رسمي، واكتبها مع مؤقت 20 دقيقة، ثم قارنها برسالة نموذجية بمستوى band 8.

WRITING TASK 1

رسميشكوى

You should spend about 20 minutes on this task.

You held a family celebration at a local restaurant, but the service was very poor.

Write a letter to the restaurant owner. In your letter

  • describe what went wrong during the meal
  • explain why you were disappointed
  • say what you would like the restaurant to do

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

كتب GoPrep هذا السؤال التدريبي بأسلوب الامتحان. وهو ليس سؤال IELTS رسميًا.

خطّط لرسالتك

البداية
Dear Sir or Madam,
الختام
Yours faithfully,

الرسالة التي تبدأ بـ Dear Sir or Madam تنتهي بـ Yours faithfully، يليها اسمك الكامل.

  1. 1الافتتاحقل من أنت إذا لزم الأمر، ولماذا تكتب.
  2. 2الفقرة 1Describe what went wrong during the meal
  3. 3الفقرة 2Explain why you were disappointed
  4. 4الفقرة 3Say what you would like the restaurant to do
  5. 5الختامقل ما الذي تريد أن يحدث بعد ذلك، ثم اختم الرسالة.

اكتب مع المؤقت

خطّط في الدقائق الأولى، ثم اكتب.

20:00

0 كلمة (الحد الأدنى 150)

تبقى إجابتك في هذه الصفحة فقط. انسخها قبل أن تغادر.

رسالة نموذجية بمستوى band 8

اكتب إجابتك أولًا، ثم قارن: كيف تجيب الإجابة النموذجية عن هذا السؤال تحديدًا، وما وظيفة كل فقرة، وأي العبارات يمكنك أن تستعيرها.

اعرض الرسالة النموذجية (187 كلمة)

Dear Sir or Madam,

I am writing to complain about the service we received at your restaurant on Saturday evening, when my family gathered to celebrate my parents' fortieth wedding anniversary. We had booked a table for twelve two weeks in advance.

Unfortunately, almost everything went wrong. We waited forty minutes before anyone took our order, and the main courses arrived at different times, so some of us were finishing while others had not started. My father's dish was also cold, and when we pointed this out, the waiter was rude and simply walked away.

We were very disappointed because this was a special occasion that we had planned carefully. Instead of a relaxed, happy evening, we felt ignored and embarrassed in front of our guests, some of whom had travelled a long way. We had expected much better from a restaurant with such a good reputation.

I would like you to apologise to my family and refund at least half of the bill, which came to 280 pounds. I would also appreciate it if you could speak to your staff about this.

Yours faithfully,
Maria Santos

عبارات أساسية

العبارةالمعنى
I am writing to express my dissatisfaction withsay formally that you are unhappy about something
I would like to draw your attention tomake someone notice a problem
This is completely unacceptable.state firmly that the situation is not good enough
I expect a full refund / prompt resolution.say clearly what you want to happen
I look forward to hearing from you at your earliest convenience.polite formal ending asking for a quick reply

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