Vositaga o‘tish

Poor service at a family celebration

Bu formal xat uchun quyidagi murojaat, yakun va xatboshilar rejasidan foydalaning, 20 daqiqalik taymer bilan yozing, so‘ng band 8 namunaviy xat bilan solishtiring.

WRITING TASK 1

RasmiyShikoyat

You should spend about 20 minutes on this task.

You held a family celebration at a local restaurant, but the service was very poor.

Write a letter to the restaurant owner. In your letter

  • describe what went wrong during the meal
  • explain why you were disappointed
  • say what you would like the restaurant to do

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Bu mashq savolini GoPrep imtihon uslubida yozgan. U rasmiy IELTS savoli emas.

Xatingizni rejalashtiring

Shunday boshlang
Dear Sir or Madam,
Shunday yakunlang
Yours faithfully,

Dear Sir or Madam bilan boshlangan xat Yours faithfully va to‘liq ismingiz bilan tugaydi.

  1. 1KirishKerak bo‘lsa, kim ekaningizni ayting va nima uchun yozayotganingizni tushuntiring.
  2. 2Xatboshi 1Describe what went wrong during the meal
  3. 3Xatboshi 2Explain why you were disappointed
  4. 4Xatboshi 3Say what you would like the restaurant to do
  5. 5YakunKeyin nima bo‘lishini xohlashingizni ayting va xatni yakunlang.

Vaqtga qarab yozing

Dastlabki bir necha daqiqada reja tuzing, keyin yozing.

20:00

0 so‘z (kamida 150)

Javobingiz faqat shu sahifada qoladi. Sahifadan chiqishdan oldin uni nusxalab oling.

Band 8 namunaviy xat

Avval o‘z javobingizni yozing, keyin solishtiring: namuna aynan shu savolga qanday javob beradi, har bir xatboshi qanday vazifani bajaradi va qaysi iboralarni o‘zingizga olishingiz mumkin.

Namunaviy xatni ko‘rsatish (187 so‘z)

Dear Sir or Madam,

I am writing to complain about the service we received at your restaurant on Saturday evening, when my family gathered to celebrate my parents' fortieth wedding anniversary. We had booked a table for twelve two weeks in advance.

Unfortunately, almost everything went wrong. We waited forty minutes before anyone took our order, and the main courses arrived at different times, so some of us were finishing while others had not started. My father's dish was also cold, and when we pointed this out, the waiter was rude and simply walked away.

We were very disappointed because this was a special occasion that we had planned carefully. Instead of a relaxed, happy evening, we felt ignored and embarrassed in front of our guests, some of whom had travelled a long way. We had expected much better from a restaurant with such a good reputation.

I would like you to apologise to my family and refund at least half of the bill, which came to 280 pounds. I would also appreciate it if you could speak to your staff about this.

Yours faithfully,
Maria Santos

Asosiy iboralar

IboraMa’nosi
I am writing to express my dissatisfaction withsay formally that you are unhappy about something
I would like to draw your attention tomake someone notice a problem
This is completely unacceptable.state firmly that the situation is not good enough
I expect a full refund / prompt resolution.say clearly what you want to happen
I look forward to hearing from you at your earliest convenience.polite formal ending asking for a quick reply

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