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Poor service at a family celebration

Bu formal mektup için aşağıdaki hitap, kapanış ve paragraf planını kullan, 20 dakikalık sayaçla yaz, sonra band 8 örnek mektupla karşılaştır.

WRITING TASK 1

ResmiŞikâyet

You should spend about 20 minutes on this task.

You held a family celebration at a local restaurant, but the service was very poor.

Write a letter to the restaurant owner. In your letter

  • describe what went wrong during the meal
  • explain why you were disappointed
  • say what you would like the restaurant to do

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Bu pratik sorusunu GoPrep sınav tarzında yazdı. Resmi bir IELTS sorusu değildir.

Mektubunu planla

Şöyle başla
Dear Sir or Madam,
Şöyle bitir
Yours faithfully,

Dear Sir or Madam ile başlayan mektup Yours faithfully ve tam adınla biter.

  1. 1GirişGerekiyorsa kim olduğunu ve neden yazdığını söyle.
  2. 2Paragraf 1Describe what went wrong during the meal
  3. 3Paragraf 2Explain why you were disappointed
  4. 4Paragraf 3Say what you would like the restaurant to do
  5. 5KapanışBundan sonra ne olmasını istediğini söyle, sonra mektubu bitir.

Süreyle yaz

İlk birkaç dakikada plan yap, sonra yaz.

20:00

0 kelime (en az 150)

Cevabın yalnızca bu sayfada kalır. Sayfadan çıkmadan önce kopyala.

Band 8 örnek mektup

Önce kendi cevabını yaz, sonra karşılaştır: örnek cevap tam olarak bu soruyu nasıl yanıtlıyor, her paragraf ne işe yarıyor ve hangi ifadeleri kendine alabilirsin.

Örnek mektubu göster (187 kelime)

Dear Sir or Madam,

I am writing to complain about the service we received at your restaurant on Saturday evening, when my family gathered to celebrate my parents' fortieth wedding anniversary. We had booked a table for twelve two weeks in advance.

Unfortunately, almost everything went wrong. We waited forty minutes before anyone took our order, and the main courses arrived at different times, so some of us were finishing while others had not started. My father's dish was also cold, and when we pointed this out, the waiter was rude and simply walked away.

We were very disappointed because this was a special occasion that we had planned carefully. Instead of a relaxed, happy evening, we felt ignored and embarrassed in front of our guests, some of whom had travelled a long way. We had expected much better from a restaurant with such a good reputation.

I would like you to apologise to my family and refund at least half of the bill, which came to 280 pounds. I would also appreciate it if you could speak to your staff about this.

Yours faithfully,
Maria Santos

Kalıp ifadeler

İfadeAnlamı
I am writing to express my dissatisfaction withsay formally that you are unhappy about something
I would like to draw your attention tomake someone notice a problem
This is completely unacceptable.state firmly that the situation is not good enough
I expect a full refund / prompt resolution.say clearly what you want to happen
I look forward to hearing from you at your earliest convenience.polite formal ending asking for a quick reply

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