Vositaga o‘tish

Complaint about a dirty hotel room

Bu formal xat uchun quyidagi murojaat, yakun va xatboshilar rejasidan foydalaning, 20 daqiqalik taymer bilan yozing, so‘ng band 8 namunaviy xat bilan solishtiring.

WRITING TASK 1

RasmiyShikoyat

You should spend about 20 minutes on this task.

You stayed in a hotel last weekend and your room was not clean when you arrived.

Write a letter to Mr Henderson, the hotel manager. In your letter

  • describe the condition of the room
  • explain what the staff did when you told them
  • say what you would like the hotel to do now

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Mr Henderson,

Bu mashq savolini GoPrep imtihon uslubida yozgan. U rasmiy IELTS savoli emas.

Xatingizni rejalashtiring

Shunday boshlang
Dear Mr Henderson,
Shunday yakunlang
Yours sincerely,

Ismi ma’lum odamga yozilgan xat Yours sincerely va to‘liq ismingiz bilan tugaydi.

  1. 1KirishKerak bo‘lsa, kim ekaningizni ayting va nima uchun yozayotganingizni tushuntiring.
  2. 2Xatboshi 1Describe the condition of the room
  3. 3Xatboshi 2Explain what the staff did when you told them
  4. 4Xatboshi 3Say what you would like the hotel to do now
  5. 5YakunKeyin nima bo‘lishini xohlashingizni ayting va xatni yakunlang.

Vaqtga qarab yozing

Dastlabki bir necha daqiqada reja tuzing, keyin yozing.

20:00

0 so‘z (kamida 150)

Javobingiz faqat shu sahifada qoladi. Sahifadan chiqishdan oldin uni nusxalab oling.

Band 8 namunaviy xat

Avval o‘z javobingizni yozing, keyin solishtiring: namuna aynan shu savolga qanday javob beradi, har bir xatboshi qanday vazifani bajaradi va qaysi iboralarni o‘zingizga olishingiz mumkin.

Namunaviy xatni ko‘rsatish (182 so‘z)

Dear Mr Henderson,

I stayed at your hotel last weekend, in room 214, and I am writing to complain about the condition of the room when I arrived on Friday evening. I had been looking forward to a relaxing break, but I was disappointed from the moment I opened the door.

The carpet was covered in crumbs, the bathroom floor was wet, and the bed had not been changed, because I found long hairs on the pillows. There was also a strong smell of smoke, although I had booked a non-smoking room.

When I went to reception, the young man on duty simply said that the cleaners had left for the day and offered me a towel. He did not apologise, and I was moved to another room only after waiting more than an hour. By then, I had missed my dinner reservation.

I would therefore like a refund of at least half of the cost of my stay, which was 220 pounds, together with a written apology. I hope you will also look into how this happened.

Yours sincerely,
Omar Hassan

Asosiy iboralar

IboraMa’nosi
I would like to draw your attention tomake someone notice a problem
This is completely unacceptable.state firmly that the situation is not good enough
I would be grateful if you could look into the matter.politely ask someone to investigate
I expect a full refund / prompt resolution.say clearly what you want to happen
I look forward to hearing from you at your earliest convenience.polite formal ending asking for a quick reply

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