An IELTS informal letter is the General Training Writing Task 1 letter you write to a friend or a relative. You get a situation and three bullet points, and you write at least 150 words in about 20 minutes. IELTS itself calls this style personal: "The style of writing that you use depends on who you are asked to write to and how well you are supposed to know them", for example "writing to a friend (personal)". Most guides call it informal.
The hard part is the tone. Here is one sentence three ways:
- Too stiff: I am writing to inform you that I will be unable to attend your party.
- Too casual: sry cant come 2 ur party :(
- Right for a friend: I'm so sorry, but I can't make it to your party on Saturday.
Not sure your task needs this style at all? Start with how to choose the style of a General Training letter.
Informal letter rules at a glance
| Rule | Official wording | What it means for you |
|---|---|---|
| Length | "You must write at least 150 words." | Aim for about 160 to 190. Too short may not give "enough evidence" for higher bands. |
| Time | "You should spend no more than 20 minutes on this task." | Task 2 counts twice as much, so keep its 40 minutes safe. |
| Content | "The task tells you what information to include in the form of three bullet points." | Give each bullet point its own paragraph. |
| Style | "writing to a friend (personal)" | Friendly and natural, but still organised. |
| Layout | "You do not need to write any addresses at the top of your letter." | Start with the greeting. |
How informal is "informal" in IELTS?
Write the way you'd write a long, careful email to a good friend: warm and relaxed, but in full sentences and clear paragraphs. The official page says this task tests whether you can write a letter "which is well organised and appropriate in its register and style". Register means how formal your language is.
For band 7, the Task 1 band descriptors describe a letter where "The tone is consistent and appropriate to the task." Consistent is the key word: one stiff sentence in a chatty letter is a lapse in tone.
| Feature | In a letter to a friend | Example |
|---|---|---|
| Contractions | Yes | I'm, can't, it'll |
| Phrasal verbs | Yes | catch up, make it up to you |
| Questions to your friend | Yes | How about Friday? |
| Exclamation marks | One or two | Guess what! |
| Idioms | Only ones you use naturally | keep my fingers crossed |
| Slang and text-speak | No | gonna, u, btw, lol |
| Emojis | No | :) |
| Formal set phrases | No | I am writing to inform you |
Same message, three styles
Here is one message, I couldn't come on Saturday, written for three readers. The relationship changes the style, not the topic.
| Reader | Style | How it sounds |
|---|---|---|
| A close friend | Personal (informal) | Sorry I couldn't make it on Saturday. Work was a nightmare. |
| A neighbour you know a little | Semi-formal | I'm sorry I wasn't able to come on Saturday. I had to work at the last minute. |
| A manager you have never met | Formal | I regret that I was unable to attend on Saturday owing to an unexpected work commitment. |
The other two styles have their own guides: the semi-formal letter and the formal letter.
Six situations you are likely to meet
Most tasks combine two or three of these. The groups are our teaching categories, not an official list.
| Situation | Typical bullet points | Language you need |
|---|---|---|
| Invitation | Invite your friend, describe the event, say what to bring | Inviting, describing |
| Thanks | Thank them for a gift or a stay, say what you enjoyed, invite them back | Thanking, describing, inviting |
| Advice | React to their plan, give advice, offer help | Advising, suggesting |
| News | Share your news, explain why it happened, suggest meeting | Describing, explaining |
| Apology | Apologise, explain what happened, suggest how to make up for it | Apologising, explaining, suggesting |
| Asking for help | Explain your problem, ask for a favour, offer something back | Requesting, explaining, thanking |
Bullet points with two jobs inside
IDP's letter guide warns that "some bullet points contain more than one element": watch for and, where and when, and plurals such as types. Try this one before reading on. The bullet point is suggest where and when you could meet. Which answer covers it?
A: It would be so great to see you again! How about that lovely café by the park? It's quiet, so we can have a proper catch-up.
B: How about the café by the park on Saturday afternoon, say at three? It's quiet, so we can have a proper catch-up.
| Answer | Where | When |
|---|---|---|
| A | The café by the park | Missing |
| B | The café by the park | Saturday at three |
A is warmer, but answers half the bullet, and a friendly tone can't make up for missing content: at band 5, one or more bullet points "may not be adequately covered". Plurals work the same way: describe the kinds of food you'll cook needs at least two. To count every requirement in any letter prompt, use the method in the General Training letter guide.
How to structure a letter to a friend
- Greeting: Dear Maya,
- Opening (1 or 2 sentences): a friendly line and the reason you're writing.
- Paragraph for bullet point 1.
- Paragraph for bullet point 2.
- Paragraph for bullet point 3.
- Closing line (1 sentence): Can't wait to see you.
- Sign-off and your first name: Love, Dana
A comfortable 175-word shape is about 25 + 45 + 45 + 45 + 15 words. That's a guide, not a rule.
In 20 minutes: about 3 to plan one idea and one detail per bullet, 14 to write, 3 to check. More in Writing time management.
How to start and end an informal letter
IELTS doesn't publish a list of greetings or closings. What follows is common practice, and IDP's letter guide gives the rule behind it: your greeting and your sign-off must match the style of the letter.
| Part | Common choices | Avoid with a friend |
|---|---|---|
| Greeting | Dear Sam, or Hi Sam, | Dear Sir or Madam, / Dear Mr Brown, / Hey!!! |
| First line | It was great to hear from you. / Sorry it's taken me so long to write back. | I hope this letter finds you in the pink of health. |
| Closing line | Can't wait to see you. / Write back soon. | I look forward to your prompt reply. |
| Sign-off | Best wishes, / Take care, / Love, (family and close friends) | Yours faithfully, / Yours sincerely, |
| Name | Your first name only | Your full name |
Many prompts end with Begin your letter as follows: Dear ..., like the example in IDP's guide. If yours does, start with Dear and your friend's first name. Hi is fine in a letter to a friend when the prompt leaves the greeting to you.
Phrase bank: what to say for each purpose
Use a phrase where it helps you say what you mean, then develop the point with your own details. You don't need every alternative.
| Purpose | Sounds like a friend | Too formal for a friend |
|---|---|---|
| Thanking | Thanks so much for... / It was really kind of you to... | I would like to express my gratitude for... |
| Inviting | Would you like to come to...? / I'd love it if you could come. | You are cordially invited to... |
| Giving advice | If I were you, I'd... / It's worth... | I would strongly advise you to... |
| Sharing news | Guess what? / I've got some exciting news. | I am pleased to inform you that... |
| Apologising | I'm so sorry I... / I feel terrible about... | I sincerely apologise for any inconvenience caused. |
| Suggesting | How about...? / Why don't we...? | I would like to propose that... |
| Asking for help | Could you do me a favour? / I was wondering if you could... | I would be grateful if you could... |
Model letter: an apology that covers all 3 bullet points
A practice prompt written by the GoPrep team:
You missed a close friend's birthday party last Saturday.
Write a letter to your friend. In your letter:
- apologise for missing the party
- explain why you couldn't go
- suggest a way to celebrate together soon
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ...
Our letter (172 words)
A GoPrep practice example, not an officially marked script, so we don't give it a band.
Dear Maya,
I'm so sorry I missed your birthday party on Saturday. I'd been looking forward to it all week, and I feel terrible that I wasn't there on your big day. Everyone says it was a brilliant night, which makes it even worse!
The thing is, my manager rang me late on Friday: our biggest client had found a mistake in an order, and someone had to fix it before Monday. I spent Saturday at the office and didn't finish until almost ten. My phone died halfway through the afternoon, which is why you didn't even get a message from me. I felt awful when I finally saw everyone's photos.
I'd love to make it up to you. How about dinner at that little Italian place by the river next Friday? It'll be my treat, and I promise to keep my phone charged this time. If Friday doesn't work, just pick another evening and I'll book a table.
Happy belated birthday, and say hi to your sister for me.
Love,
Dana
| Part | Sentences | What they do |
|---|---|---|
| Bullet 1: apologise | I'm so sorry I missed your birthday party... I feel terrible... and Everyone says it was a brilliant night | The apology, with a real feeling and reaction |
| Bullet 2: explain | The thing is, my manager rang me... didn't finish until almost ten. | The reason: who, what, when |
| Development | My phone died... I felt awful when I finally saw everyone's photos. | Answers the friend's next question: why no message? |
| Bullet 3: suggest | How about dinner at that little Italian place by the river next Friday? | A place and a day |
| Development | It'll be my treat... If Friday doesn't work, just pick another evening... | An offer and a back-up plan |
| Closeness | that little Italian place, say hi to your sister, keep my phone charged this time | Shared places, people and a small joke only a friend would get |
The last row matters most for tone. A friendly letter sounds personal because it refers to things you and this friend share, not because it uses slang.
Try it: make a neutral line personal
Your friend Aida started a new job last month. Rewrite I hope you are well so that it could only be written to her. Try it before reading ours.
A possible answer: How's the new job going? I hope your boss is as nice as she seemed at the interview! It still asks how she is, but it shows you remember her news. Any line that does the same is fine.
Check two things separately: content and tone
Four answers to the same bullet point, explain why you couldn't go. For each one, ask two questions: does it actually explain why? Does it sound like a letter to a friend? Mark your answers before reading the key.
A: I'm so sorry! Something came up at the last minute and I just couldn't make it. I really wanted to be there.
B: I regret to inform you that my manager contacted me on Friday evening regarding an error in a client's order, which required correction by Monday. I was therefore obliged to remain at the office on Saturday until approximately ten, and as my phone battery was depleted, I was unable to notify you.
C: The thing is, my manager called me on Friday evening: a client had found a mistake in an order, and it had to be fixed by Monday. I spent Saturday at the office until almost ten, and my phone was dead, so I couldn't let you know.
D: Please accept my sincere apologies. Owing to unforeseen circumstances, I was unable to attend. I deeply regret my absence.
| Answer | Explains why? | Right tone for a friend? |
|---|---|---|
| A | No: something came up is not a reason | Yes |
| B | Yes: who called, what went wrong, why no message | No |
| C | Yes: the same facts as B | Yes |
| D | No: unforeseen circumstances is not a reason | No |
Only C does both jobs. B is complete, but together I regret to inform you, obliged to remain and unable to notify you make it sound distant, as if a company were writing; my manager called me and I couldn't let you know fit this letter more naturally. A is warm but empty, and a friendly tone can't replace the missing reason. The General Training wording of the Task 1 band descriptors needs both at band 7: "All bullet points are covered and clearly highlighted", and "The tone is consistent and appropriate to the task."
Four traps that cost marks in a letter to a friend
- The wrong register. I am writing to inform you and Yours faithfully sound like a bank; u, gonna and emojis sound like a chat.
- Stock phrases that don't fit. I hope this letter finds you in the pink of health sounds old-fashioned and distant in a note to a friend. The problem is a stock phrase that doesn't fit the relationship or the situation: the descriptors warn about "inappropriate use" of memorised phrases, and one phrase does not decide your band. Write a line only you could send this friend.
- A missing or thin bullet point. At band 4, "Not all bullet points are presented." Tick each one off as you go.
- A letter that is too short or too long. Under 150 words may not give "enough evidence" for higher bands. Longer isn't penalised, but IELTS warns that "a longer Task 1 answer may mean that you have less time to spend on Task 2", and Task 2 counts twice as much. Around 160 to 190 words is a useful practice target, not a limit: stop when all three points are developed.
Your turn: a new prompt
A practice prompt written by the GoPrep team:
Your friend has decided to start running and has asked for your advice, because you took up running last year.
Write a letter to your friend. In your letter:
- say how running has changed your life
- give some advice for a beginner
- suggest running together
Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ...
Our answer (176 words)
Another practice example by the GoPrep team, not a marked script.
Dear Tom,
It was great to hear from you, and even better to hear that you're taking up running. You won't regret it.
Honestly, it's changed my life more than I expected. A year ago I couldn't run for five minutes without stopping. Now I go out three times a week, I sleep much better and I've got far more energy at work. I've even made a few friends in a local running group.
My main advice is to start slowly. For the first few weeks, mix running with walking, say one minute of each, and build up bit by bit. Don't run every day at first, either: your body needs rest days to get stronger. It's also worth buying proper running shoes, because the wrong ones can really hurt your knees.
Why don't we go for a run together? There's a flat path around the lake near my flat that's perfect for beginners. How about next Sunday morning? We could have breakfast at the café afterwards.
Let me know what you think.
Best wishes,
Sam
Compare: one paragraph and one concrete detail per bullet point, and no sentence in formal English.
Check yourself: friendly or too formal?
FAQ
How do you start an informal letter in IELTS?
Use Dear or Hi with your friend's first name, then a friendly first line. If the prompt says "Begin your letter as follows: Dear ...", start with Dear. IELTS publishes no required list of greetings; these are common conventions.
Can I use contractions and slang in an IELTS informal letter?
Contractions such as I'm and can't are fine, and so are common phrasal verbs. Avoid text-speak such as u and gonna, emojis and heavy slang: for band 7, the descriptors ask for a tone that is consistent and appropriate to the task.
How many words should an IELTS informal letter be?
At least 150 words. IELTS doesn't penalise longer letters, but a long one takes time from Task 2, which counts twice as much, so about 160 to 190 words in 20 minutes is a comfortable target.
P.S. GoPrep's General Training Writing mocks include letters to friends, and the AI examiner scores each one on the four official criteria.