WRITING TASK 1
You should spend about 20 minutes on this task.
You flew with an airline last week and your suitcase did not arrive at your destination.
Write a letter to the customer service department of the airline. In your letter
- explain what happened at the airport
- describe how the loss has affected your trip
- say what compensation you expect
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,