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Damaged furniture in a hotel room

Gunakan salam pembuka, penutup, dan rencana paragraf di bawah untuk surat formal ini, tulis dengan timer 20 menit, lalu bandingkan dengan contoh surat band 8.

WRITING TASK 1

FormalPermintaan maaf

You should spend about 20 minutes on this task.

You were a guest at a hotel and accidentally damaged a piece of furniture in your room.

Write a letter to the hotel manager. In your letter

  • explain what happened to the furniture
  • apologise for the damage
  • offer to pay for repairs or a replacement

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,

Soal latihan ini ditulis oleh GoPrep dengan gaya ujian. Ini bukan soal resmi IELTS.

Rencanakan suratmu

Mulai dengan
Dear Sir or Madam,
Akhiri dengan
Yours faithfully,

Surat yang dimulai dengan Dear Sir or Madam diakhiri dengan Yours faithfully, lalu nama lengkapmu.

  1. 1PembukaSebutkan siapa dirimu jika perlu, dan alasan kamu menulis.
  2. 2Paragraf 1Explain what happened to the furniture
  3. 3Paragraf 2Apologise for the damage
  4. 4Paragraf 3Offer to pay for repairs or a replacement
  5. 5PenutupSebutkan apa yang kamu harapkan terjadi selanjutnya, lalu tutup suratnya.

Tulis dengan batas waktu

Gunakan beberapa menit pertama untuk membuat rencana, lalu mulai menulis.

20:00

0 kata dari minimal 150

Jawabanmu hanya ada di halaman ini. Salin sebelum kamu meninggalkannya.

Contoh surat band 8

Tulis jawabanmu sendiri dulu, lalu bandingkan: bagaimana contoh ini menjawab soal yang persis sama, apa fungsi setiap paragraf, dan frasa mana yang bisa kamu pakai.

Tampilkan contoh surat (183 kata)

Dear Sir or Madam,

I stayed in room 305 of your hotel from 12 to 15 June, and I am writing to tell you about an accident that occurred during my stay.

On the second evening, I was moving a suitcase across the room when I accidentally knocked over the wooden coffee table beside the sofa. One of its legs cracked, and the glass top has a small chip in one corner. I should have reported this at reception immediately, but I was in a hurry to catch a taxi to the airport and I did not have time. I am very sorry for this.

I sincerely apologise for the damage and for any inconvenience it has caused to you and to the guests who use the room after me.

I would like to take full responsibility for the cost. Please let me know whether you prefer to repair the table or replace it, and send me the invoice. I will gladly pay for it by bank transfer as soon as I receive it.

Thank you for your understanding.

Yours faithfully,
Hiroshi Tanaka

Frasa kunci

FrasaArti
I am writing to apologise forformally say sorry for something
Please accept my sincere apologies.a strong, polite apology
Unfortunately, circumstances beyond my controlexplain that the cause was not your fault
To make up for this, I would like to offersuggest compensation
I assure you that this will not happen again.promise to prevent a repeat

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